Privacy Policy
Last updated: 9 March 2026
Hot Tub Buyer ("we", "us", "our") operates a comparison and connection platform that helps customers find and connect with suppliers of hot tubs, swim spas, and outdoor wellness products. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1 Who We Are
Hot Tub Buyer is a digital comparison and dealer connection platform designed to match customers with trusted suppliers. For the purposes of data protection law, Hot Tub Buyer acts as the Data Controller for personal information collected through this website and platform.
Email: privacy@hottubbuyer.co.uk
Website: www.hottubbuyer.co.uk
2 The Personal Data We Collect
We may collect and process the following categories of personal data:
Information You Provide Directly
- • Full name, Email, and Phone number
- • Postcode or location
- • Product interests and installation preferences
- • Login credentials and communication history
3 How We Use Your Personal Data
We use your data to provide and improve the Hot Tub Buyer service. Lawful bases under GDPR include consent, legitimate interests, and contract performance.
- • Connecting customers with relevant local dealers
- • Managing enquiries and facilitating dealer responses
- • Improving website usability and platform features
4 Sharing Your Data
When you submit a request, your information may be shared with relevant suppliers who can respond to your enquiry. These dealers act as independent data controllers once they receive your information. We also use trusted third-party providers for hosting, CRM, and analytics.
5 Data Retention & Security
We retain personal data only for as long as necessary. Typical retention periods include 24 months for enquiries and until account closure for user profiles. We implement SSL encryption, secure servers, and access controls to protect your data.
6 Your Rights
Under GDPR, you have the right to access, rectify, or erase your data, as well as the right to restrict or object to processing. To exercise these rights, please contact us at privacy@hottubbuyer.co.uk.